Education / Training Opportunities
APARTMENT ASSOCIATION
OF FORT WAYNE-NE INDIANA, INC.
Your local, state and national apartment associations play a key role in providing continuing education for multi-family housing professionals. Designation programs and educational programs leading to a certificate of completion are offered. The programs are designed to increase the overall professionalism of the four major links in the chain of communicaiton between residents and owners.
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February 15, 2012 - Education 2012: Converting From Master Locks
If your company is contemplating the switch from a master key system on your property, there are many things to consider. Why is important to make the switch? What obstacles should you be aware of and how to overcome them? How to communicate the change to residents and make them feel secure? And what policies need to be put in place from a service perspective with the new key system?
Join us to discuss all of these important pieces with a management company that has implemented the change at several of their properties. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course to be from 8:30 a.m. to 10:30 a.m. @ Leo Jehl Education Training Center.
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February 28, 2012 - Education 2012: Coaching & Effective Performance Evaluations
Join us for an educational, inspirational look at how leaders can best help subordinates (and colleagues) reach their individual potential, as well as how to run an effective annual performance evaluation meeting. Join us to learn about effective coaching of your staff and peers; identifying potential; effective annual performance evaluations; & employee terminations as a last resort. Bring your questions and your dilemmas to this seminar and discover new, better ways to help your staff and colleagues reach their individual potential. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course to be held from 8:30 a.m. - 11:30 a.m. @ Leo Jehl Education Training Center.
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March 7, 2012 - Education 2012: Drywall Repair & Mold
Whether it is that proud grandmother with 57 pictures hanging on the wall, those trouble spots behind doors that have doorknob size holes in the wall, or that angry resident that seemed to take pleasure inflicting damage, many previous residents leave their mark on their apartment when they leave. The CertaPro Painters team will review how the walls should be repaired and prepped before any painting can be done, including drywall repairs, patching holes, and lace and texture repairs. Attendees will also be able to practice their techniques during the hands-on
portion of the class. Steamatic will also be joining the class to show attendees
how to identify mold issues and what the next steps should be to remediate it. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course will be held from 8:30 a.m. to 10:30 a.m. @ Location to Be Announced.
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March 29, 2012 - Education 2012: In It to Win It/A Passion for Performance
Every year new challenges and changes take its toll on your energy level, both mentally and physically. What you need is a major rekindling of that passionate spirit - that zest for competition and cutting edge performance for the most creative marketing, selling, and management ideas. Increasingly businesses, including our industry, are finding that the “old ways” of doing business are NOT productive in today’s every changing marketplace and staggering competition. The property management approaches of the 80’s are over! “Survival of the fittest! Kill or be killed! It’s my way or the highway! These harsh words have long served as models for running an effective business. Today, the prevailing wisdom is changing with new watchwords and key phrases such as “collaboration”, “shared ownership”, “personal commitment” and “common values”. As the watchwords change, so do the methods of effective leadership and vision, and approaches to building strong, successful teams. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course will be held from 8:30 a.m. to 11:30 a.m. @ Canterbury Green Clubhouse.
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April 19, 2012 - Education 2012: Fair Housing - Best Practices for Compliance
This session focuses on real life application of Fair Housing Laws specifically for the apartment industry. Owners, managers, leasing consultants, and maintenance personnel benefit from knowing how the laws affect them and most importantly learning the best practices to stay in compliance. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course will be held from 8:30 a.m. to 11:30 a.m. @ Allen County Public Library, Downtown Fort Wayne.
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April 25, 2012 - Education 2012: Air Conditioning & Heat Pumps
Give your maintenance team the tools to prevent problems before they happen
and troubleshoot problems when they occur. The Air Conditioning & Heat
Pumps class will cover the Refrigeration Circuit, Airflow, and Troubleshooting Problems. Join Stephen Warnsman with RE Michel Company, Inc. as he helps attendees prepare for the summer season ahead. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course to be held from 8:30 a.m. to 11:30 a.m. @ AAFW Leo Jehl Education Training Center.
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April 26, 2012 - Education 2012: Trouble Collecting Rent?
Getting qualified residents to move into your property is only half the battle. Sometimes once they move in, it is just as difficult to get them to pay their rent. This informative session will be from the property manager’s prospective and will discuss ways to creatively get rent on time more often from your residents. Be sure to bring your questions and your notebooks to write down on all the tips on how to collect the rent. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course to be held from 8:30 a.m. - 10:30 a.m. @ AAFW Leo Jehl Education Training Center.
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May 10, 2012 - Education 2012: Advanced Leasing & Closing Techniques
Take your leasing skills to the next level with this session specifically designed for the seasoned leasing professional. Learn the latest “High Tech” and “High Touch” trends in leasing that are easy and fun to apply and get results! In this session you will learn: High Tech Tools – New technology for leasing and follow up; Random Acts of Kindness (RAKS) How to use them effectively in your presentation; Telephone Skills – Techniques to peak interest and increase appointments; Comparative Selling – How to overcome objections by focusing on your competitive advantages; and Closing Skills – How to determine if the prospect is “ready, willing, and able” to lease and what type of commitment you can get on the first visit. FREE to Education 2012 Subscribers; $45 for non-subscribers. Course to be held from 8:30 a.m. - 11:30 a.m. @ Canterbury Green Clubhouse.
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